We never pressure or encourage users to bet more than they intend to.
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Every member can set their own daily, weekly, and monthly limits.
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Self-exclusion requests take effect within 24 hours and cannot be reversed before the period ends.
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If you ever need help, our support team is available to assist you — free of charge and in complete confidence.
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Our system automatically detects risky behaviour patterns and sends you a warning alert.
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Self-exclusion takes effect within hours
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types of limit-setting options
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Protection Tools
6 Core Pillars of Responsible Betting
Lotobajee offers multiple powerful responsible gaming features — all in your hands, on your terms.
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Session Time Limit
Set a maximum time limit for each session. When the time is up, Lotobajee automatically logs you out and sends an alert. The risk of playing for hours on end drops to zero.
Effective Immediately
💰
Set Deposit Limit
Set your own daily, weekly, or monthly deposit cap. Once a limit is in place, no further deposits beyond that amount will be accepted within the period. Lowering your limit takes effect immediately; increasing it requires a 7-day waiting period.
Your Budget Is Safe
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Setting a Loss Limit
If your losses exceed a set amount, betting will stop automatically. Define your maximum daily or weekly loss limit and protect yourself from significant setbacks.
Financial Protection
⏸️
Temporary Break (Cooling-Off)
Take a break from betting for anywhere between 24 hours and 30 days. During this period, you will not be able to access your account or place any bets. Your account reactivates automatically once the break ends.
Stay Calm
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Self-Exclusion
Self-exclude completely for 6 months to 5 years. During this period, your account cannot be reopened under any circumstances. Important — make this decision calmly and consciously, not impulsively.
Long-Term Protection
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Betting History & Analytics
View a full history of all your betting activity — how long you've played, and how much you've won or lost. This information will help you better understand your own habits.
Responsible gambling means enjoying betting as entertainment — nothing more. When betting starts causing worry instead of fun, it's a sign that something is out of balance.
Responsible gaming at lotobajee comes down to one principle — you make the decisions, and the platform supports you. We never want you to spend more money or time than you are comfortable with. Betting should be a small, enjoyable part of your life — not your whole life.
Online betting is growing rapidly in Bangladesh, and so is the need for awareness. Lotobajee believes that a platform which doesn't care about its members' well-being cannot sustain itself in the long run. That's why responsible betting isn't just a rule for us — it's a core value.
Keep in mind: Responsible gambling doesn't mean less fun — it ensures the fun lasts longer and stays healthy.
02Signs of Problem Betting
If you notice any of the signs below, take it seriously — it's nothing to be ashamed of. Recognising it at the right time takes real courage:
Financial Warning Signs
Betting beyond your budget
Betting with borrowed money
Chasing Losses with More Bets
Hide Betting Costs
Psychological Signs
Feeling restless when not playing
Anger or frustration after losing
Neglecting relationships
Disrupted sleep and work
If you recognise any of the signs above in yourself, that is not weakness — it is awareness. Reach out to our support team right away; we will assist you with complete confidentiality.
03Step-by-Step Guide to Setting Limits
Setting limits on lotobajee is simple. You'll find the tools below in your profile settings:
💳
Deposit Limit
Set how much you can deposit within a given time period.
Go to Profile
Click Responsible Gaming
Choose a Deposit Limit
Set Amount & Duration
⏱️
Time Limit
Decide in advance how long you will spend betting each day.
Go to Profile
Select Session Limit
Set Hours & Minutes
Save
📉
Loss Limit
Set a maximum loss threshold — betting stops automatically once you reach it.
Go to Profile
Loss Limit Tab
Choose Daily / Weekly
Enter the maximum amount per day
Tip: Reducing your limit takes effect immediately. Increasing it, however, requires a 7-day waiting period — this is an intentional safety measure.
04Self-Assessment — Where Do I Stand?
Answer the questions below honestly. This is not a test — it is simply a chance to better understand yourself.
1. Did you bet beyond your budget at any point last month?
No, neverOnce or TwiceOften
2. Have you ever chased losses by placing larger bets to win back what you lost?
NoSometimesYes, often
3. Has betting caused problems in your personal relationships or at work?
Not at AllRarelyYes, significant issues
4. Do you feel restless or irritable when you are not betting?
NoOccasionallyYes, often
05How to Self-Exclude
Self-exclusion is the strongest protection available. If you feel you need an extended break, take this step:
Step 1 — Make a Decision
Make the decision with a clear head. Self-exclusion is a courageous step — there's nothing to be ashamed of.
Step 2 — Go to Profile
Log in and navigate to Profile → Responsible Gaming → Self-Exclusion.
Step 3 — Choose Duration
Choose the duration that suits your needs — 6 months, 1 year, 2 years, or 5 years.
Step 4 — Confirm
A confirmation code will be sent to your email. Enter the code to complete the self-exclusion.
Step 5 — Takes Effect
The account is fully closed within 24 hours and cannot be reopened before the period expires.
During self-exclusion, our system detects and blocks any attempt to open a new account in your name. If you contact us by email, we can provide further assistance.
06Information for Family & Loved Ones
If you believe a family member or loved one is struggling with a betting problem, Lotobajee is here to help.
Speak directly: Have a calm, non-judgmental conversation with someone you trust. Let them know you are concerned — not angry.
Seek third-party support: Don't hesitate to reach out to a professional counselor or helpline.
Financial Controls: If possible, temporarily take charge of the household finances yourself.
Let lotobajee know: If you contact our support team, we can add extra protection to the relevant account.
Take Care of Yourself: While helping a loved one, don't neglect yourself — your mental health matters too.
Keep in mind: Problem betting is a behavioural issue, not a character flaw. With the right support, it is absolutely possible to overcome.
07Help & Support Resources
Lotobajee offers several support channels for responsible gaming:
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Live Chat Support
Talk to our trained support team in Bangla, 24/7. Completely confidential.
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Email Support
support@lotobajee.co — email us for confidential matters. We'll respond within 24 hours.
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Account Limit Settings
Log in and set any limit directly from your profile — no waiting required.
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Awareness Resources
Visit our FAQ page for detailed information and guides on responsible betting.
08FAQs
Yes. You will have the opportunity to withdraw any remaining balance before the self-exclusion takes effect. Complete your withdrawal within 24 hours of submitting the request — after that, your account will be permanently closed.
No. Setting limits does not affect your eligibility for bonuses — bonuses will still apply within your set limit. In fact, by choosing to play responsibly, lotobajee recognises you as a valued member.
No — for privacy reasons, family members cannot make changes to your account directly. However, if they contact our support team, we will assess the situation and take appropriate action.
No. Once a cooling-off period is set, you cannot access your account or place bets until it expires. This is intentional — to prevent impulsive returns in the heat of the moment.
Yes. Age verification is mandatory at registration, and a national ID is required as part of the KYC process. If a user is identified as under 18, their account is closed immediately and any deposited funds are refunded.
Start Responsibly
LotobajeePlay on — safely, Enjoy Within Your Limits
Register now and set up responsible betting controls right from the start. Keep the fun going for the long run.